Areas of focus
Before all you John Connors get worried, our bots are very friendly and helpful.
We put a lot of effort into figuring out how we can keep expanding the knowledge of the AI we use. Per definition, AI needs to be able to perceive its environment and takes actions that maximize its chance of success at some goal. By creating an environment where the learning capabilities are best, we're able to give ourselves the best possible chances for success.
When you want to develop a product or any digital concept, you need to figure out how to get the most out of the resources you have available. And no, it's not just happening by working longer hours or pushing the developers even further. You need to have a strategy and process in place. Not all methods work in all environments. You are free to create your own adaptations and combining different methods to make the best possible setup that suits your strategy.
Watson might just be the most brilliant thing ever invented. Now we just need to put it to good use.
We are firm believers in using what is available to you. Since IBM has made Watson available to the public, we have looked into different ways of exploring the endless amount of possibilities he makes available for us. Watson is such an inspiration to us, that you will find quotes throughout this website.
SCRUM, Squads or Kanban? Whatever floats your boat.
Often companies are dictated to become agile or to use as much SCRUM as possible. Our learnings show that instead of telling everybody how agile we work, we need to figure out how to get towards the best results. We are constantly testing new ideas and having our tech setup contributing to all parts of the discovery process.
Creating a good conversation is key when working with chatbots.
Everybody who has interacted with bots knows how annoying it gets when it simply doesn't understand what is being said. To make sure this doesn't happen, it's important to create a set of overall guidelines for where the conversation could go. Be aware that such an overview easily can get very comprehensive and complex.
If we are to use opinions, then let's use mine.
You are not developing the next cool app for your own pleasure. In the end, you will need the users to want to use it. Having a setup where you can get feedback from users are very important. You don't need only to involve users whenever you have a prototype. Often they are way smarter than yourself, so get out there and talk to them.